Privacy Policy

Last Updated: 29.04.2026
ICO Reg: C1920992.

1. Introduction

Welcome to the Privacy Policy for Monica Brown Training (referred to as "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This policy informs you how we look after your personal data when you visit our website (monicabrown.co.uk) and tells you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Monica Brown is the controller and responsible for your personal data.

Contact Details:

Full name of legal entity: Monica Brown
Email address: monicabrown@monicabrown.co.uk
Telephone number: 01926 945014
Postal address: 8 Troilus Court. CV34 6EZ

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name and last name.
Contact Data: includes email address and telephone number.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
Booking Data: includes information you provide when scheduling a Zoom call (e.g., your availability, reason for the call).

4. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your Identity and Contact data by filling in forms on our site or by booking a Zoom consultation call.
Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns using cookies and similar technologies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., setting up your consultation).
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than for using non-essential cookies.

Purposes for which we will use your personal data:

To register you as a new client or lead.
To schedule and manage Zoom consultation calls.
To manage our relationship with you.
To use data analytics to improve our website and services.

6. Disclosures of Your Personal Data

We may share your personal data with the parties set out below:

Service Providers: Such as Zoom (for video conferencing) and any scheduling software we use (e.g., Calendly) to facilitate your booking.
Professional advisers: Including lawyers, bankers, auditors, and insurers.
HM Revenue & Customs, regulators, and other authorities.

7. International Transfers

Some of our external third parties (like Zoom) are based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

If you wish to exercise any of these rights, please contact us at monicabrown@monicabrown.co.uk.

11. Third-Party Links

This website may include links to third-party websites (such as LinkedIn). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Privacy Policy

Last Updated: 29.04.2026 ICO Reg: C1920992.

1. Introduction

2. Important Information and Who We Are

Monica Brown is the controller and responsible for your personal data.

Contact Details:

Full name of legal entity: Monica Brown

Email address: monicabrown@monicabrown.co.uk

Telephone number: 01926 945014

Postal address: 8 Troilus Court. CV34 6EZ

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name and last name.

Contact Data: includes email address and telephone number.

Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

Booking Data: includes information you provide when scheduling a Zoom call (e.g., your availability, reason for the call).

4. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your Identity and Contact data by filling in forms on our site or by booking a Zoom consultation call.

Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns using cookies and similar technologies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., setting up your consultation).

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than for using non-essential cookies.

Purposes for which we will use your personal data:

To register you as a new client or lead.

To schedule and manage Zoom consultation calls.

To manage our relationship with you.

To use data analytics to improve our website and services.

6. Disclosures of Your Personal Data

We may share your personal data with the parties set out below:

Service Providers: Such as Zoom (for video conferencing) and any scheduling software we use (e.g., Calendly) to facilitate your booking.

Professional advisers: Including lawyers, bankers, auditors, and insurers.

HM Revenue & Customs, regulators, and other authorities.

7. International Transfers

Some of our external third parties (like Zoom) are based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of these rights, please contact us at monicabrown@monicabrown.co.uk.

11. Third-Party Links

This website may include links to third-party websites (such as LinkedIn). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Last Updated: 29.04.2026
ICO Reg: C1920992.